Mobile App User Interface & Experience Design

With our defined approach and step by step process, we deliver beyond what's expected. Our team doesn’t limit itself to delivering a product. We craft brilliance together and deliver experiences that are ever-evolving.

Keep your users at the center of your design process with our UXD practices

We combine our team’s depth of experience in design, our client’s intimate knowledge of the industries they serve and insights uncovered through the discoveries we make.

Discover
Discover
  • User Research
  • User Surveys
  • User Personas
  • User Stories
Define
Define
  • Information Architecture
  • Site Maps
  • Empathy Mapping
  • User Journey Map
deliver
Deliver
  • Paper prototyping
  • High Fidelity Mockups
  • Invision Prototype

Think broad & act deep with
our design sprint workshops

We strategize the user experience and along our way, we deal with many complex issues that need to be addressed.

With design interventions addressing key challenges of our clients, we have developed a way of working that is strategic, creative & technical at the same time.

Our design workshops encourage a solution-based approach to solving problems. It cuts the endless discussions, controls the big egos in the room and gives space to shy people to express their ideas.

Moo

How we developed an eScooter app which bagged an entrepreneur series A funding

THE PROJECT The concept of what the future of mobility entailed David, the project’s parent, came to us with an idea to change how leisurely we leave our carbon footprint when we commute. He was looking for a way to alter the commutation medium that people, especially the flourishing millennial base chooses to travel even the shortest of the distance. Taking inspiration from brands that succeeded in the micro-mobility movement, Bird and Lime, in particular, he too wanted to enter the space and do his part for the environment. THE PROPOSED OFFERING The beginning of origination The app idea was conceived to give the app users a list-mile ride option - eScooters. The conceptualization was that the users should ditch riding from cars and motorbikes and swap the commutation with electric scooters. The anticipated effect of this move was two-fold: A. The cost incurred per ride would lower to a huge extent and B. The pollution emission would also get cut down. The solution would entail connecting the eScooter with an application on the smartphone, which would be used to unlock the device and pay for the ride. Moo Signup Login Option THE GUIDING VISION The end goal that we were working towards The project was shepherded with the vision to primarily cut down pollution and in effect, improve the state of living and the state of road movements that cripples the metropolitan areas. PERSONA’S DEMOGRAPHICS The identification of ultimate stakeholders The process of converting the concept into a full-fledged application that would go onto change the commutation industry required an in-depth understanding of the users who would grow into patrons. We sat with David’s project team to get an understanding of the user demographics they wanted to address and revolutionize. The persona that we generated following the discussion went on to define our entire design and development process. Location - UK Location - UK Age - 18 to 34 years Age - 18 to 34 years Income Level - Low to Mid-Income Income Level - Low to Mid-Income Pain Point - Expensive Short-Mile Commutation Pain Point - Expensive Short-Mile Commutation SCOPE OF WORK The level of our involvement The project demanded us to be involved on all fronts. We had to cover the complete ground, from ideation to maintenance, with the clear intent to deliver a robust product within the clients’ time and budget requirements. UI & UX Design - The flow, experiences, and moments were drawn out to create a mind map for developers and testers. Frontend & Backend Development - The frontend and backend team came on the forefront to transform experiences into quick in and out actions. We had to prepare the app to perform several live actions like Power On/Off, Slowing of speed, etc depending on the real-time scenarios of how the scooter was being operated. We also had to create a ticket management system in the backend for riders to fill in details related to the issues they were facing, if any. Testing - The QA team was involved to ensure that the application was robust and the inter-device linking was synchronous and unhackable. Moo Signup Login Option Moo Forget Password Option Moo Verification Process Moo Add Licence Option Moo Mobile App Moo App Feature CHALLENGES The problems that emerged & got solved Developing IoT applications always come with their set of complexities. The project required us to connect a mobile application with a barcoded eScooter. Establishing a seamless connection between the app and the eScooter in a way that the scooter would become app driven, is something that we initially struggled with. Our tech team, upon extensive research and brainstorming, found the solution to this issue in the lines and codes of networking modules. TECHNOLOGY STACK A great tech set was blended into a great tech vision Every technical element of the application, straight from the barcode reader to the unlocking of the eScooter, required a technology set that would make the experience unobtrusive and glitch-free. So, we hand-picked some of the best technologies to support the architecture of the application.

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Contact Info:

(+0) 123 456 789

info@ossient.com

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